Agency profile
IMPACT
What we like
IMPACT is a Cheshire-based marketing training and services firm founded in 2009. It coaches business owners and leadership teams through its Endless Customers system, the updated name for the They Ask, You Answer framework, and also handles website redesign, HubSpot implementation, paid advertising and content and video marketing. The Endless Customers book reached USA Today bestseller status, and the company runs Endless Customers Live conferences.
Highlights
- Endless Customers book (formerly They Ask, You Answer) became a USA Today national bestsellerSource · impactplus.com ↗
- Hosts Endless Customers Live conferences, including Hartford in October 2026Source · impactplus.com ↗